Convert Channel Notes to External Notes
Last updated
Last updated
The "Convert Channel Notes to External Notes" is a macro that runs as an action of the Rules Engine. It is designed to modify order notes within the Linnworks platform, specifically targeting notes marked as internal. By iterating through specified orders and their associated notes, this macro identifies internal notes and updates them to be marked as external.
This guide provides a step-by-step explanation of how to install and set up the macro in Linnworks.
There are three steps you need to complete to start using the macro:
Install the application.
Go to Apps > Application Store > Convert Channel Notes to External Notes > click Install and follow the on-screen instructions until the installation is complete.
Configure the macro.
Configure the rule in the Rules Engine screen.
Once the Add Convert Channel Notes to External Notes app is installed:
Go to Apps > Macro Configuration and click + Add new configuration.
Select the External Notes macro and click Create Configuration.
In the Macro Configuration screen, specify the below details and click Save:
Make sure to enable the macro to continue with the Rules Engine configuration.
Functionality:
Note Modification:
Retrieves order notes for each specified order.
Identifies internal notes within the retrieved set of notes.
Internal Note Detection:
Determines if any of the retrieved notes are marked as internal.
Note Update:
Updates internal notes to be marked as external, ensuring broader accessibility and transparency.
Usage:
Parameters:
OrderIds: Array of order IDs to process.
Execution:
Call the macro with the desired order IDs to initiate the note modification process.
Outcome:
The macro iterates through each specified order and its associated notes.
If internal notes are found, they are updated to be marked as external, enhancing visibility and accessibility for external stakeholders.
